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INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT
International Peer Reviewed & Refereed Journals, Open Access Journal
ISSN Approved Journal No: 2456-4184 | Impact factor: 8.76 | ESTD Year: 2016
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Impact Factor : 8.76

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Paper Title: SUSTAINABLE MODERN BANKING PRACTICES AND ITS EFFECT ON CUSTOMER SATISFACTION
Authors Name: ANUPMA SHUKLA
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IJNRD_185567
Published Paper Id: IJNRD2301068
Published In: Volume 8 Issue 1, January-2023
DOI:
Abstract: Technological innovations and sustainable development are complementary to economic growth. banking sector is the major contributor to the economic growth (GDP). Today green banking is outlooked through narrow approach of just paperless banking, internet banking, ATMs etc., rather there is need to widen the horizon of green practices ensuring banking standards. The variables for assessment should pass through the lens of renewable practices, green energy standards, carbon foot prints and sustainability. Therefore, banking sector needs to plays a key role in promoting sustainable development practices. This paper aims to study the sustainable banking practices adopted by banks and its impact on customer satisfaction. As a healthy customer base has a potential to trap the whole e- banking service market which will lead to the maximization of ecological and social value satisfaction of the customers.
Keywords: Keywords: E-banking, sustainability, customer satisfaction.
Cite Article: "SUSTAINABLE MODERN BANKING PRACTICES AND ITS EFFECT ON CUSTOMER SATISFACTION", International Journal of Novel Research and Development (www.ijnrd.org), ISSN:2456-4184, Vol.8, Issue 1, page no.a579-a582, January-2023, Available :http://www.ijnrd.org/papers/IJNRD2301068.pdf
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ISSN: 2456-4184 | IMPACT FACTOR: 8.76 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.76 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
Publication Details: Published Paper ID:IJNRD2301068
Registration ID: 185567
Published In: Volume 8 Issue 1, January-2023
DOI (Digital Object Identifier):
Page No: a579-a582
Country: PRAYAGRAJ (ALLAHABAD), Uttar Pradesh, India
Research Area: Commerce
Publisher : IJ Publication
Published Paper URL : https://www.ijnrd.org/viewpaperforall?paper=IJNRD2301068
Published Paper PDF: https://www.ijnrd.org/papers/IJNRD2301068
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ISSN: 2456-4184
Impact Factor: 8.76 and ISSN APPROVED
Journal Starting Year (ESTD) : 2016

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