INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT International Peer Reviewed & Refereed Journals, Open Access Journal ISSN Approved Journal No: 2456-4184 | Impact factor: 8.76 | ESTD Year: 2016
Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 8.76 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI)
In recent years, the integration of artificial intelligence (AI) into Customer Relationship Management (CRM) systems has revolutionized how businesses interact with their customers. AI-powered CRM solutions enable organizations to analyze vast amounts of customer data, personalize interactions, and enhance overall customer experience. The intersection of AI and CRM presents a myriad of opportunities for businesses to streamline operations, improve decision-making processes, and deliver personalized experiences to their customers. However, alongside these benefits come ethical challenges that demand careful consideration and proactive measures to safeguard against potential risks and ensure the responsible deployment of AI in CRM environments.Also, this rapid advancement in AI technology has brought to light significant ethical considerations that must be addressed to ensure responsible and ethical AI development and usage. This white paper explores the key ethical considerations in AI development within the context of CRM systems, focusing on promoting transparency and accountability to uphold ethical standards and foster trust with stakeholders.
"Constitutional AI: Upholding Ethical Standards and Accountability in AI Models and CRM Strategies", International Journal of Novel Research and Development (www.ijnrd.org), ISSN:2456-4184, Vol.9, Issue 4, page no.e223-e232, April-2024, Available :http://www.ijnrd.org/papers/IJNRD2404423.pdf
Downloads:
00041
ISSN:
2456-4184 | IMPACT FACTOR: 8.76 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.76 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
Facebook Twitter Instagram LinkedIn