Paper Title
Constitutional AI: Upholding Ethical Standards and Accountability in AI Models and CRM Strategies
Article Identifiers
Authors
Suman Deep , Saurabh Kumar , Pourush Kalra
Keywords
Ethical AI, Transparency, Accountability, CRM, Data Privacy, Bias Mitigation, Governance, Trustworthiness,Machine learning,Artificial Neural Networks (ANNs),Deep learning,Neural Networks,
Abstract
In recent years, the integration of artificial intelligence (AI) into Customer Relationship Management (CRM) systems has revolutionized how businesses interact with their customers. AI-powered CRM solutions enable organizations to analyze vast amounts of customer data, personalize interactions, and enhance overall customer experience. The intersection of AI and CRM presents a myriad of opportunities for businesses to streamline operations, improve decision-making processes, and deliver personalized experiences to their customers. However, alongside these benefits come ethical challenges that demand careful consideration and proactive measures to safeguard against potential risks and ensure the responsible deployment of AI in CRM environments.Also, this rapid advancement in AI technology has brought to light significant ethical considerations that must be addressed to ensure responsible and ethical AI development and usage. This white paper explores the key ethical considerations in AI development within the context of CRM systems, focusing on promoting transparency and accountability to uphold ethical standards and foster trust with stakeholders.
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How To Cite (APA)
Suman Deep, Saurabh Kumar, & Pourush Kalra (April-2024). Constitutional AI: Upholding Ethical Standards and Accountability in AI Models and CRM Strategies. INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT, 9(4), e223-e232. https://ijnrd.org/papers/IJNRD2404423.pdf
Issue
Volume 9 Issue 4, April-2024
Pages : e223-e232
Other Publication Details
Paper Reg. ID: IJNRD_218663
Published Paper Id: IJNRD2404423
Downloads: 000121993
Research Area: Science & Technology
Country: Dublin, CA, United States
Published Paper PDF: https://ijnrd.org/papers/IJNRD2404423.pdf
Published Paper URL: https://ijnrd.org/viewpaperforall?paper=IJNRD2404423
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Journal Name: INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT(IJNRD)
ISSN: 2456-4184 | IMPACT FACTOR: 8.76 Calculated By Google Scholar | ESTD YEAR: 2016
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Licence
This work is licensed under a Creative Commons Attribution 4.0 International License and The Open Definition


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