A STUDY ON THE RELATIONSHIP BETWEEN CULTURAL INTELLIGENCE AND EMPLOYEE ENGAGEMENT IN PRIVATE SECTOR BANKS
Dr.Jyothi Narayanankutty
, Dr.(Capt) Suseelamenon
Cultural Intelligence (CQ), Meta Cognition, Cognition, Motivation, Behavioural, Employee Engagement, Private Sector Banks, Globalized Business Environment, Workforce Diversity, Organizational Performance.
This paper explores the relationship between cultural intelligence (CQ) and employee engagement within the private sector banks. Cultural intelligence, defined as the capability to relate and work effectively in culturally diverse situations, has become increasingly important in today’s globalized business environment. Employee engagement, a key driver of organizational success, refers to the emotional commitment and involvement of employees in their work. This study investigates how the four dimensions of cultural intelligence— metacognitive, cognitive, motivational, and behavioural—impact various aspects of employee engagement, such as vigor, dedication, and absorption. The research draws on data from private sector banks, analyzing how employees with higher levels of cultural intelligence tend to exhibit greater engagement due to their ability to navigate diverse teams, communicate effectively, and demonstrate cultural sensitivity. Findings indicate a strong positive correlation between cultural intelligence and employee engagement, suggesting that fostering CQ within the workforce may enhance organizational performance, employee retention, and job satisfaction. The study concludes by recommending strategies for private sector banks to develop cultural intelligence in employees as a means to boost engagement and overall workplace productivity.
"A STUDY ON THE RELATIONSHIP BETWEEN CULTURAL INTELLIGENCE AND EMPLOYEE ENGAGEMENT IN PRIVATE SECTOR BANKS", IJNRD - INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT (www.IJNRD.org), ISSN:2456-4184, Vol.9, Issue 10, page no.b495-b502, October-2024, Available :https://ijnrd.org/papers/IJNRD2410154.pdf
Volume 9
Issue 10,
October-2024
Pages : b495-b502
Paper Reg. ID: IJNRD_301280
Published Paper Id: IJNRD2410154
Downloads: 00020
Research Area: Commerce All
Country: TRISSUR, KERALA, India
ISSN: 2456-4184 | IMPACT FACTOR: 8.76 Calculated By Google Scholar | ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.76 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
Publisher: IJNRD (IJ Publication) Janvi Wave
