E-GOVERNANCE AND DIGITALIZATION: ANALYSING THE BENEFITS, CHALLENGES AND MODELS IN INDIA
S Sughesh
, A Sai Shruthi
E-Governance, Digitalization, India, benefits, challenges.
This paper aims to analyse that implication benefits and challenges of electronic governance and digitalization in India. E-Governance is a critical area of study given its pivotal role in enhancing the effectiveness and efficiency of government operations and service delivery, this paper aims to offer a thorough understanding of the benefits and challenges in e-reforms in India. It explores the previous models used and examines the consequent impacts on governance and public service delivery. This study utilizes a mixed-methods approach, integrating qualitative analysis of policy documents, reports, and case studies with quantitative analysis of secondary data. It analyses several factors that contribute to digitalization reforms in India, the study also identifies critical challenges, such as the persistent digital divide, data privacy concerns, cyber security threats and the disparities in digital access between urban and rural areas and among different socio-economic groups. All these players are thoroughly analysed within the context of e-governance and digitalization. Regarding models, the paper examines key projects implemented by the Indian government, including Aadhar, e-Mitra, Bhoomi and other state-wise initiatives. These initiatives are implemented with great efforts with the object to modernize and streamline administrative processes, enhance citizen engagement, and improve the overall delivery of public services. Furthermore, the research investigates the benefits of e-Governance on governance and public service delivery in India. Findings suggest that while there are vast benefits which have led to notable improvements in certain areas, challenges remain in their implementation and sustainability. Positive impacts include increased transparency, reduced corruption, improved service quality, and enhanced citizen satisfaction. However, concerns exist regarding the infrastructure, formation of new rules and laws, accessibility issues and the need for updating with latest trends in technology. The findings of this research contribute to the existing literature on e-Governance, specifically focusing on the Indian context. The insights gained from this analysis can inform policymakers and practitioners in designing and implementing effective e-reforms in India and other similar contexts.
"E-GOVERNANCE AND DIGITALIZATION: ANALYSING THE BENEFITS, CHALLENGES AND MODELS IN INDIA", IJNRD - INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT (www.IJNRD.org), ISSN:2456-4184, Vol.9, Issue 10, page no.c107-c112, October-2024, Available :https://ijnrd.org/papers/IJNRD2410218.pdf
Volume 9
Issue 10,
October-2024
Pages : c107-c112
Paper Reg. ID: IJNRD_301202
Published Paper Id: IJNRD2410218
Downloads: 00023
Research Area: Social Science All
Country: Chennai, Tamil Nadu, India
ISSN: 2456-4184 | IMPACT FACTOR: 8.76 Calculated By Google Scholar | ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.76 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
Publisher: IJNRD (IJ Publication) Janvi Wave
