ROLE OF INNOVATIVE GRIEVANCE MANAGEMENT STRATEGIES ON WORKPLACE JUSTICE

MONISH P , Dr.M.Dhanabhakyam

Keywords: Perception, Grievance, Digitalization, Grievance root cause analysis, Quality circle.

Grievances are complaints that have been formally registered in accordance with the procedure. Business used effective policies and procedures to resolve the different types of employee grievances. Some employees will use grievance procedures just to express frustration, while others will file a grievance to influence future contract related negotiations or protest unlawful practices. In all cases, managers should strive for the most effective possible resolution that will satisfy both parties. IT companies offer a proper digitalisation plan, adoption of latest technologies to overcome new challenges. Digitalisation can open new avenues of innovation for today's business environment, in turn, improve their outcomes while significantly increase the return. It will also help to face the competition and exploit the opportunities. The IT sector employees are working under digitalised working environment. They face many issues and problems relating to working condition, health and safety and management policies. Management employs differenct innovative strategies for managing grievances like root cause analysis and quality circle. This paper deals with the grievances of employees in a digital work environment and role of innovative grievance management strategies on workplace justice. Keywords: Perception, Grievance, Digitalisation, grievance root cause analysis, quality circle.

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"ROLE OF INNOVATIVE GRIEVANCE MANAGEMENT STRATEGIES ON WORKPLACE JUSTICE", IJNRD - INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT (www.IJNRD.org), ISSN:2456-4184, Vol.7, Issue 2, page no.260-267, February-2022, Available :https://ijnrd.org/papers/IJNRD2202035.pdf

Volume 7 Issue 2, February-2022

Pages : 260-267

Paper Reg. ID: IJNRD_180532

Published Paper Id: IJNRD2202035

Downloads: 000118878

Research Area: Commerce

Country: Coimbatore, Tamil Nadu, India

Published Paper PDF: https://ijnrd.org/papers/IJNRD2202035

Published Paper URL: https://ijnrd.org/viewpaperforall?paper=IJNRD2202035

ISSN: 2456-4184 | IMPACT FACTOR: 8.76 Calculated By Google Scholar | ESTD YEAR: 2016

An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.76 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator

Publisher: IJNRD (IJ Publication) Janvi Wave

This work is licensed under a Creative Commons Attribution 4.0 International License and The Open Definition