INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT International Peer Reviewed & Refereed Journals, Open Access Journal ISSN Approved Journal No: 2456-4184 | Impact factor: 8.76 | ESTD Year: 2016
Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 8.76 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI)
Abstract: The study identified and scrutinized elements that influenced worker performance at Tata- John Deere, Lusaka, Zambia. A descriptive survey research design was adopted of which a questionnaire was used to collect primary data, while secondary data was obtained from journal articles, reports, web pages, books to understand the subject matter. The targeted respondents were 67 (Sixty-seven), purposively sampled because of nature of duties, tasks and positions held. Interestingly, out of the study target of 67 respondents, 54 respondents returned filled questionnaires, that translated into 81 percent response rate. The primary data collected was analysed using SPSS version 28.0, Pearson Chi-square and presented in form of figures and tables.
The study results show that worker’s performance was evaluated using narrative essays, workers were not fairly rated, had no input in development of evaluation process and feedback was not given on evaluation reports. The study indicated progressive influence between management level and facilities at work place, management level and work experience, and management level and relationship between workers and supervisors, while other elements that showed there is moderate correlation between Overall satisfaction with performance evaluation and their communication skills, Conflict Management, delegation and introduction of new technology.
The study recommends that company management should develop work policies on how to reduce or mitigate stress at work place; employees should have an input in the design and implementation of evaluation process; and assessors or managers, should give feedback to evaluated workers within 14 days.
Keywords:
worker performance, communication skills, Conflict Management, delegation and introduction of new technology.
Cite Article:
"STUDY ON ELEMENTS DISTURBING WORKER PERFORMANCE IN A PRIVATE SECTOR WITH REFERENCE TO TATA - JOHN DEERE, LUSAKA, ZAMBIA", International Journal of Novel Research and Development (www.ijnrd.org), ISSN:2456-4184, Vol.7, Issue 8, page no.1394-1398, August-2022, Available :http://www.ijnrd.org/papers/IJNRD2208155.pdf
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ISSN:
2456-4184 | IMPACT FACTOR: 8.76 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.76 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
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