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INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT International Peer Reviewed & Refereed Journals, Open Access Journal ISSN Approved Journal No: 2456-4184 | Impact factor: 8.76 | ESTD Year: 2016 Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 8.76 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI) |
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| Paper Title: | A STUDY ON CUSTOMERS’ AWARENESS AND USAGE ON MOBILE BANKING SERVICES OF COMMERCIAL BANKS AT ERODE CITY. |
| Authors Name: | PUVANENDRAN P, , DR.T.MAYAKANNAN, |
| Download E-Certificate: | Download |
| Author Reg. ID: |
IJNRD_199291
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| Published Paper Id: | IJNRD2306267 |
| Published In: | Volume 8 Issue 6, June-2023 |
| DOI: | |
| Abstract: | Technology advancement is more vital in all segments of industries. Hence, all the segments should adopt technological changes to sustain and achieve in their filed. In no doubt, the banking sectors are also changing from traditional methods of banking operation to modern methods of operation. In India, most of the banks are adopting modern banking services like online banking, automated depositing machine, automated pass book entry machine, mobile banking or M-Banking etc., M-Banking is one of the major elements of modern banking services. M-Banking means undertaking banking operation through Mobile device. M-Banking services comprises of balance enquiry, m-pass book, m-statement, fund transfer, utility bill payment, ATM locator, SMS services etc., Even though, most of the people in India are using smart phones, crowd in bank and time spent in banks to access banking services is not reduced. In this study, the awareness on M-Banking Services and the usage level of M-Banking services are analyzed. |
| Keywords: | Mobile Commerce, Mobile Banking, customer satisfaction. |
| Cite Article: | "A STUDY ON CUSTOMERS’ AWARENESS AND USAGE ON MOBILE BANKING SERVICES OF COMMERCIAL BANKS AT ERODE CITY.", International Journal of Novel Research and Development (www.ijnrd.org), ISSN:2456-4184, Vol.8, Issue 6, page no.c632-c638, June-2023, Available :http://www.ijnrd.org/papers/IJNRD2306267.pdf |
| Downloads: | 000118749 |
| ISSN: |
2456-4184 | IMPACT FACTOR: 8.76 Calculated By Google Scholar| ESTD YEAR: 2016 An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.76 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator |
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Published Paper ID:IJNRD2306267 Registration ID: 199291 Published In: Volume 8 Issue 6, June-2023 DOI (Digital Object Identifier): Page No: c632-c638 Country: Erode, Tamil nadu, India Research Area: Commerce Publisher : IJ Publication Published Paper URL : https://www.ijnrd.org/viewpaperforall?paper=IJNRD2306267 Published Paper PDF: https://www.ijnrd.org/papers/IJNRD2306267 |
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ISSN: 2456-4184
Impact Factor: 8.76 and ISSN APPROVED
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