INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT International Peer Reviewed & Refereed Journals, Open Access Journal ISSN Approved Journal No: 2456-4184 | Impact factor: 8.76 | ESTD Year: 2016
Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 8.76 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI)
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Published Paper Details
Paper Title:
Benefits and Effectiveness of Digitalization of Government Services to its Employees and Clientele: The case of the Digitalization of the Department of Migrant Workers (formerly the Philippine Overseas Employment Administration) in the Issuance of Overseas Employment Certificate
This study is an evaluation of the digitalization service/process of the Department of Migrant Workers in the issuance of Overseas Employment Certificates (OECs). Respondents are the employees and the clients, Overseas Filipino Workers who transact at the Regional Office XI. This study will employ Likert Scale, and Time and Motion Study to determine the benefits and effectiveness of the digitalized process of OECs to employees and clientele. The study contributes to the enhancement of the service to be user-friendly to have an efficient and effective digitalization service to OFWs.
Keywords:
Benefits and Effectiveness of Digitalization of Government Services to its Employees and Clientele: The case of the Digitalization of the Department of Migrant Workers (formerly the Philippine Overseas Employment Administration) in the Issuance of Overseas Employment Certificate
Cite Article:
"Benefits and Effectiveness of Digitalization of Government Services to its Employees and Clientele: The case of the Digitalization of the Department of Migrant Workers (formerly the Philippine Overseas Employment Administration) in the Issuance of Overseas Employment Certificate", International Journal of Novel Research and Development (www.ijnrd.org), ISSN:2456-4184, Vol.8, Issue 6, page no.e460-e466, June-2023, Available :http://www.ijnrd.org/papers/IJNRD2306457.pdf
Downloads:
000118753
ISSN:
2456-4184 | IMPACT FACTOR: 8.76 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.76 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
Facebook Twitter Instagram LinkedIn