INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT International Peer Reviewed & Refereed Journals, Open Access Journal ISSN Approved Journal No: 2456-4184 | Impact factor: 8.76 | ESTD Year: 2016
Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 8.76 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI)
This study aims to investigate the critical determinants of the public value of e-government in Sri Lanka, contributing to the research gap and offering an in-depth understanding. To realize the purpose, two research questions guided the research: (1) What is the status of the public value of e-government? and (2) What are the critical determinants of the public value of e-government in Sri Lanka? The study revealed the public value of e-government needs to be clarified and measured due to inadequate measuring frameworks that factor in the unique socio-political dimensions of the Sri Lankan context. Undertaken study outcomes offer the identification of critical determinants for formulating a new conceptual framework based on performing a thematic analysis of a comprehensive literature review of data. The analysis reveals the availability of ICT infrastructure, user orientation, systems functionality, cost-effectiveness, information quality, public awareness, sufficient project budgets, strategic connectivity of public organizations, business process reengineering, responsiveness, equity, citizens participation, sustainability, security, and privacy, transparency is critical dimensions in assessing the public value of e-government.
Keywords:
e-government, public value, public awareness, conceptual framework, ICT, Sri Lanka
Cite Article:
"Thematic Analysis of Determinants for Evaluating Public Value of E-Government", International Journal of Novel Research and Development (www.ijnrd.org), ISSN:2456-4184, Vol.8, Issue 12, page no.c219-c239, December-2023, Available :http://www.ijnrd.org/papers/IJNRD2312225.pdf
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ISSN:
2456-4184 | IMPACT FACTOR: 8.76 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.76 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
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