INTERNATIONAL JOURNAL OF NOVEL RESEARCH AND DEVELOPMENT International Peer Reviewed & Refereed Journals, Open Access Journal ISSN Approved Journal No: 2456-4184 | Impact factor: 8.76 | ESTD Year: 2016
Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 8.76 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI)
The intention was to explore the relationship between inventory management and customer satisfaction in the downstream of manufacturing firms in Vadodara, Gujarat, India. A quantitative research design was used to found the said relationship. The study consisted of total sample size of 160 respondents with 100 respondents from retailers and 60 were from distributors. The findings of this research specified a significant positive relationship between customer satisfaction and inventory management.
The Pearson correlation coefficient values for retailers and distributors were .889** with p <
0.01 and .801** with p < 0.01 after using the variables named customer satisfaction and inventory management respectively. Inventory management had significant influence on customer satisfaction and this was also shore up by the value of adjusted R square. The adjusted R square value indicated that independent factors anticipated the dependent factors by 71 %. In conclusion, this research discovered that chain members required using enhanced and superior information systems for better inventory management and well coordinated customer collaboration consequently leading to higher levels of customer satisfaction.
"IMPACT OF INVENTORY MANGEMENT BY SMARTPHONE MANUFACTURING COMPANIES ON CUSTOMER SATISFACTION", International Journal of Novel Research and Development (www.ijnrd.org), ISSN:2456-4184, Vol.9, Issue 4, page no.a265-a270, April-2024, Available :http://www.ijnrd.org/papers/IJNRD2404036.pdf
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2456-4184 | IMPACT FACTOR: 8.76 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.76 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
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